Privacy Policy

1. Introduction

Welcome to Verify9ja. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services.

By accessing or using our platform, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our services.

2. Information We Collect

We collect information that you provide directly to us when creating an account, writing reviews, claiming listings, or communicating with us. This information may include:

• Account Details: Name, email address, phone number, and password.
• Business Details: Business name, registration numbers (e.g. CAC credentials), address, phone numbers, email, and social profiles.
• Content Data: Reviews, ratings, photos, and messages shared on the platform.
• Communication Data: Inquiries, support requests, and feedback.

3. How We Use Your Information

We use the information we collect to operate, maintain, and improve our services, including:

• Providing customer support and responding to your inquiries.
• Verifying business listings and ownership credentials to maintain listing authenticity.
• Detecting, preventing, and addressing fraud, spam, and other malicious activities.
• Sending you updates, safety alerts, newsletters, and marketing materials (which you can opt-out of at any time).
• Analyzing usage patterns and metrics to optimize user experience and platform functionality.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information under the following circumstances:

• Public Profile: Information you include in public reviews, user profiles, or public business listings is visible to all platform visitors.
• Service Providers: We may share data with trusted third-party providers who perform services for us (e.g., hosting, analytics, email delivery).
• Legal Requirements: We may disclose information if required by law, court order, or to protect the safety, rights, or property of Verify9ja, our users, or the public.

5. Security of Your Data

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. Your continued use of the platform after updates have been published constitutes your acceptance of the revised policy.